Yes! Welcome to the first episode of Time with Nkeoma. Today we are talking about dealing with rude customers.
In the wellness and business industry where contacts with customers is a daily thing, there are some customers that can make your life a misery and make you think seriously about giving them a refund.
Even though the best impulse is to tell them off when they’re rude, you must also understand that your rude customer have the power to affect your business positively or negatively when not handled properly.
In this short video, you will learn exactly how to deal with rude customers and why at a point, letting them go may the best option for your sanity and for your business.
Watch and let me know what you think by commenting below.
What do you think? Do you think its the customer is king Mantra that is breeding rude customers?
What do you think is the best way to handle it?
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